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CUSTOMER SERVICE

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add your own content and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.

REPRESENTATIVES AND BEAUTY ADVISORS ARE AVAILABLE

MON-FRI: 8am - 9pm PT

SAT-SUN: 8am - 9pm PT

CALL US

123-456-7890

CHAT WITH US​

Representatives and Beauty
Advisors are available:

MON-SUN: 8am - 9pm PT

LOCATIONS

FIND US IN ANY OF THESE LOCATIONS

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

500 Terry Francois Street

San Francisco, CA 94158

123-456-7890

FREQUENTLY ASKED QUESTIONS

  • Can I insert an image, video, or gif in my FAQ?
    Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
  • I couldn't find the product I'm looking for on your website. What should I do?
    f you can't find the product you're searching for on our website, don't worry! We're here to help you. Our goal is to provide you with the best possible solutions, even if the product isn't listed. Simply start a chat with us, and our dedicated team will assist you in making it happen.
  • How do I add a new question & answer?
    To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
  • What file formats do you accept for design files?
    We typically accept files in PDF, AI, EPS, PSD, and other common formats. It's important to provide high-resolution files to ensure the best print quality.
  • How do I request a quote for my printing project?
    You can request a quote by contacting us through our website, email, or phone. Please provide details about your project, including quantity, paper type, size, and any special requirements, so we can provide an accurate quote.
  • What services do you offer?
    We offer a wide range of printing services, including digital printing, large format printing, promotional product printing, and more. We also provide design and customization services to meet your specific needs.
  • What is the typical turnaround time for printing orders?
    we understand that every project is unique. Turnaround times may vary based on the complexity and size of your order, but we're here to accommodate your needs. If you require a faster delivery due to an urgent deadline, simply reach out to us via chat, and we'll work with you to make it happen. When you place your order, we'll provide you with a personalized estimated delivery date, ensuring you have a clear timeline for your project. For those situations where time is of the essence, we offer rush order options, guaranteeing quicker delivery or convenient collection. Your satisfaction and meeting your deadlines are our top priorities."
  • Can I provide my own design, or do you offer design services?
    You can certainly provide your own design files, and we'll ensure they are print-ready. We also offer professional design services if you need assistance in creating or enhancing your design.
  • How do I edit or remove the “FAQ” title?
    You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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